Virgin was founded and owned by well-known British entrepreneur, Sir Richard Branson, and is one of the most recognizable brands in the UK. The group of companies is involved in several businesses such as entertainment and aviation. The distinctive red colouring of the brand has been adopted by the new sportsbook called Virgin bet.
The online bookmaking operation was launched in January 2020 in collaboration with SBTech who provide the betting interface. The Virgin Bet sportsbook will be operated by the Gamesys Group, who are independent gaming software developers. The sportsbook is only available to mobile customers using a mobile web browser or the Virgin Bet App. A PC version could be released in the fullness of time.
New customers with Virgin Bet can claim £20 in the form of a welcome offer which is subject to the following Terms & Conditions:
Virgin Bet sing up offer is for a relatively small amount compared to offers from top betting apps, but the rules are easily achievable. There are no turnover requirements other than a qualifying bet. Customers have access to the funds once the free bets have been staked. The Terms & Conditions are transparent.
The welcome offer complies with guidelines about free bets issued and monitored by the UK Gambling Commission. The Virgin Bet welcome offer is a good incentive to open an account when the service is available on mobile devices.
Customers with Virgin Bet can take advantage of price boosts. These offers are available across several betting sports, including football, golf, boxing and cricket. Registered customers are eligible for regular price boosts on major sporting events. The maximum qualifying bet is £20 and the boosted prices are subject to fluctuation.
Price boost markets on team events are settled at the end of normal time and extra time or penalties do not count. There are maximum stakes for bets placed on price boosts and only single bets are subject to the improved odds. The maximum stake depends on the betting pattern of each individual.
The Virgin Bet mobile apps for Android and iOS devices are fully functional. The apps replicate the PC version of the service in terms of account management and betting. The Virgin Bet mobile apps can be downloaded or installed on a mobile device as long as the browser is mobile-optimised. The in-play interface provides live betting across several sports including tennis and football. Virgin Bet does not offer any mobile-specific promotions. However, Android, iOS and other hardware users can claim the welcome bonus and enjoy the benefits of the operator’s ongoing promotions for existing players. Navigation is quick and easy so a bettor can reach a specific market with a few taps. The Virgin Bet Android app and Virgin Bet iOS app provide a positive mobile betting experience.
The Virgin Bet iOS app is not available in the iTunes store but the APK file can be downloaded to the Virgin Bet website. Once that process has been completed users can add an icon to the Homepage and register, making the first deposit and start betting. The app is easy to navigate and there are quick links to the betting sports and events. The app is fully functional and features the new customer offer.
The Virgin Bet Android can be downloaded from Google Play. Potential users search on ‘Virgin Bet’ and then follow the instructions to download the app. Once the app has been downloaded customers can login in using the existing Username and Password or create a new account. The Android mobile app is also easy to navigate and has most of the functions of the PC version of the site.
There is also a mobile version of the Virgin Bet site. Mobile users require a suitable browser that is optimised for mobile betting. By visiting the Virgin Bet Homepage on a mobile device users are directed to the mobile optimised version of the site. The next stage of the process is to Add Shortcut On Home Page. The Virgin Bet icon and link will then appear on the home screen of the mobile device. The mobile version of the site is ready for depositing funds and betting. The mobile site has all the functions of the desktop version and is well presented and easy to navigate.
Virgin Bet is a traditional fixed odds bookmaker so does not offer exchange or spread betting markets. Customers have access to the following betting features:
Customers with Virgin Bet have access to an in-play interface. There are live betting events for football, tennis and several other sports. At the time of writing there is no live streaming but each match has a graphical representation of the action. Betting is suspended after a key event which might be a goal in football or break of serve in tennis. Customers can refer to detailed statistics and match data when betting.
The Cash Out option with Virgin Bet allows customers to close a bet before expiry. Pre-match and previous in-play bets can be cashed out and an account is updated immediately. The cash out value can be rejected or a bet can be partially or fully cashed out. The option will be available across the major betting sports and events. Cashing out a bet guarantees a known profit or limits the loss.
Virgin Bet live streaming is available for all horse racing in the UK and Ireland. Live broadcasts of racing can be viewed on desktop computers and mobile devices. Bettors must stake a minimum £1 win bet or 50p each-way bet to gain access to the live pictures. The coverage begins two minutes before the advertised race time and ends a few seconds after the end of the race. Customers are not subject to limits with regards the number of races live streamed as long as they place a qualifying bet. Virgin Bet Live streaming provides good quality pictures for all meetings in the UK and Ireland.
At the time of writing Virgin Bet does not offer an acca insurance promotion. Other operators credit customers with a free bet or betting funds if one team lets the bet down. Generally, acca insurance offers require a multiple bet with four selections or more. There is Virgin Bt acca betting because customers can combine outcomes in singles, doubles, trebles and accumulators. These are single line bets and each selection must win. The odds are combined to calculate the return.
Customers can take part in the Virgin Bet Next Goal Wins game through the operator’s Twitter account. The competition is open to Twitter followers of @VirginBet. Players reply to the next Goal Wins tweet with a prediction of which teams scores the next goal in selected matches. Only predictions sent before the match begins count. Correct entrants will be entered in a draw after a qualifying goal. If there are no goals, all the entrants are entered in a draw. Ten winning customers will be credited with £10 in the form of a free bet token. There are odds and bet restrictions that apply to the staking of the token. Virgin Bet Next Goal Wins is a free-to-enter game.
Virgin Bet provides customers with an extensive range of statistics for pre-match and in-play betting. For example, recent form and head-to-head results are provides for both teams in a football match. There are similar records for players in a tennis match which are broken down by surface. During live football matches league positions are updated in running and changed after a goal affects the current position.
Virgin Bet may take a unique approach to marketing and promotion but it is still fundamentally a traditional bookmaker. As such the sportsbook offers odds on sports and outcomes in familiar markets. The betting sports are listed on the main ‘Sports’ page and there are over 30 in total.
Customers can bet on the most popular betting sports and some of the more obscure. The app is being targeted at the UK market which means markets for Politics and TV and Entertainment. At this point it is not clear if Virgin Bet will offer any Esports betting or virtual sports. In line with the industry the three most popular betting sports are as follows:
Football will be the most popular betting sport and the most bet on leagues will be the Premier League in England and the Champions League. The site will display the match result three-way market with a link to the complementary bets. Betting options generally appear under the headings of totals, handicaps, match, scorers and key events during a match. Customers can bet on the outright winner of many leagues.
Customers with Virgin Bet located in the UK will expect a decent horse racing service and they should be catered for by this operator. The site is likely to offer Best Odds Guaranteed on horse racing in the UK and Ireland. There is likely to be ante post markets for the championship races at the Cheltenham Festival and odds for the individual races such as the Grand National and Derby. While Virgin Bet may not be among the best horse racing apps yet, but it is definitely a solid offering on horse racing betting market.
There are now more tennis bets placed in the live environment than before the event begins. Tennis lends itself to trading due to fluctuations in the scoring and betting. The site features betting on some of the minor tours and the ATP Tour and WTA Tour. The most popular betting markets are match, totals and handicaps. Virgin Bet also provides outright ante post betting for the upcoming Grand Slams.
Virgin Bet offers odds on the four main betting sports in North America and matches in the most prestigious league for each sport. Betting on American football, ice hockey, baseball and basketball is huge in the UK. There is live TV coverage of matches 12 months of the year in one or more of the four sports. The most popular US sports betting markets are the money line, spread and totals. The various scoring systems makes these sports suited to live betting. Each sport features a playoff series or championship match which identifies the best team in the league.
In addition to the regular betting sports, customers with Virgin Bet can place wagers on Politics and TV Specials. There is uncertainty in the UK about Brexit and a General Election. Some political bettors are taking advantage and backing the most likely outcomes. Virgin Bet customers can back competitors in realty TV game shows, such as Strictly Come Dancing and I’m A Celebrity. Another popular betting market is one the winner of the BBC Sports Personality of the Year award. Special markets do not attract many bets but they are an important element of the Virgin Bet service.
Virgin Bet is rare in that the operator offers a standalone sportsbook app with no other betting products. Many operators offer sports betting, casino games and several other gaming products on one website and funds can be transferred to each product. The apps are integrated and moving to each category is quick and simple. However, Virgin Bet currently does not feature a casino, live casino, bingo, poker and slots. There is no desktop version for these products and hence a mobile app has not been developed. The mobile apps for Android and iOS devices focus on sports betting.
Customers can make deposits into a Virgin Bet account using debit and credit cards, e-Wallets, Bank Transfer and prepaid cards. The welcome offer is not valid for deposits made using certain methods. Deposits are immediate and free of charge while withdrawals carry a fee and are subject to delays. The operator places limits on deposits and withdrawals.
Customers with Virgin Bet can contact support staff by telephone, through the Live Chat or by completing an online contact form. The desktop site or mobile app do not indicate the opening hour for each type of contact method. Before contacting support staff, customers can refer to a comprehensive FAQ section. Live chat response times can be as little as one minute. The company strives to reply to emails within 12 hours of reviving them so response times are satisfactory. The operator is committed to encouraging responsible gambling with vetting control measures and banner links to support bodies.
Virgin Bet is a new player in the UK online betting industry. The app has familiar branding and the name of the company owned by one of Britain’s most popular business men. The operator competes on branding rather than a generous welcome offer and offers for current players. Virgin Bet promise a personality-led service but it will take something special to prise potential customers from other sites.
The site was launched during 2019 so it’s probably too early to establish expensive deals with other businesses. Marketing is a key element of how Virgin operates in its markets and that activity could be replicated with the betting site.
The Virgin Bet casino is well received and there have been few negative comments on various platforms. The sportsbook should have similar branding and functionality. The deal with the Gamesys Group was only announced at the start of June and it will take some months for the brand to settle in the UK Market. The Virgin Bet app offers a positive mobile betting experience.
Here is a selection of the most Frequently Asked Questions about Virgin Bet:
The Virgin Bet Android app can be downloaded from this Google Play Store.
Customers can view live horse racing in the UK and Ireland after placing a qualifying bet for £1 win or 50p each-way.
Virgin Bet does not offer acca insurance when one selection loses in a four-fold or more multiple bet.