GentingBet is a traditional online bookmaker that is part of the Genting group which is best known for bricks and mortar casinos in the UK. In fact, the company has been involved in casinos for over 50 years and have replicated the branding in the sportsbook. The company has only branched out to online gaming in the last few years.
Genting Bet’s UK operation is based in Alderney in the Channel Islands. The operator is licensed and regulated by the UK Gambling Commission. The software provider is FSB Technology who provide an excellent sports betting interface and a casino and live casino.
New customers with Genting Bet can claim £10 in the form of a free bet if the first settled bet for £10 or more does not win.
This welcome offer is subject to the following Terms & Conditions:
The value of the free bet is small but the qualifying conditions are clear and easy to achieve. If the first bet is a loser the offer equates to a 100% matched bet bonus. It is in fact insurance against a losing bet but if the first bet wins the free bet is not activated. The timescales are realistic and most free bets will be used.
Genting Bet does not offer any promotions specifically for mobile users. Customers using Android, iOS and PC’s are entitled to the welcome offer of £10 in the form of a free bet. It is possible to open an account using a smartphone or tablet and new mobile customers can claim the new customer bonus. Some operators have promotions for which only mobile customers are eligible but it is more common to operate like Genting Bet and offer bonuses for all customers regardless of the device.
Genting Bet does not offer dynamic promotions for existing customers. There is not a package of free bets and bonuses to complement the welcome offer. The operator does not compete using free bets and bonuses but relies on the trust in the brand established over more than 50 years to attract new customers and maintain the loyalty of existing customers. At the time of writing the site featured just one offer:
The Genting bet app for iOS users can be downloaded from the Apple Store. Potential mobile users visit the store and search for ‘Genting Bet’. Customers click on the Genting Bet app and the download will begin. Once the app has been downloaded iOS customers can deposit funds and place bets. The in-play betting interface works well and offers mobile customers thousands of events each month.
Genting Bet has developed a mobile app for Android devices. The security settings must be changed to accept downloads from Unknown Sources. Once the app is available customers can make deposits and start betting. The Genting mobile app simplifies banking and gives mobile players access to the complete range of account management and betting features.
There is also a mobile version of the Genting Bet site. Mobile users require a suitable browser that is optimised for mobile betting. By visiting the Genting Bet Homepage on a mobile device users are directed to the mobile optimised version of the site. The next stage of the process is to Add Shortcut On Home Page. The Genting Bet icon and link will then appear on the home screen of the mobile device. The mobile version of the site is ready for depositing funds and betting. The mobile site has all the functions of the desktop version and is well presented and easy to navigate.
Players using the Genting Bet mobile app can benefit from the following betting services and features:
Genting Bet offers customers daily in-play events across a number of sports. At the time of writing customers could place live bets on fixtures in football, tennis, cricket, snooker, volleyball and handball. The site also displays a calendar of future in-play events. The live betting interface does not feature live streaming which is available with other online bookmakers.
There is no graphical representation of play and there is a limited range of match date. In-play betting is certainly an area in which Genting Bet can improve and a better service will only become apparent in the fullness of time. The in-play offer is similar to that of competitors in that betting is suspended after significant incidents. These include a goal, penalty or sending off in football or break of serve in tennis.
Genting Bet’s core product is a casino and the site is based on the bricks and mortar operation. The in-play betting interface offers a limited amount of sports and events. At the time of writing there is no cash out option. Genting Bet report they will add this feature to the site in the future. The lack of cash out betting puts Genting Bet at a disadvantage compared to UK-facing operators. The Genting Bet cash out option is not available even though the operator is licensed and regulated by the UJ Gambling Commission. Customers in the UK now expect cash out betting.
In keeping with the limited scope of the in-play interface, customers with Genting bet cannot view live streaming of sporting events. The established UK brands offer live steaming of horse racing once a customer has placed a nominal bet. In addition to the absence of Genting Bet live streaming, there is no animation of the action showing the progress of play. Customers have access to a limited amount of live match data. This lack of pictures and stats means the Genting Bet live streaming and in-play service is limited and competitors have much more to offer.
Customers with Genting Bet can claim £5 in the form of a free bet as part of the Saturday 3pm Club promotion. This Genting Bet acca promotion is subject to the following Terms & Conditions:
This is a 50% matched bet bonus because the value of the free bet is half the value of the qualifying bet. Customers can avail themselves of the free bet promotion every Saturday.
Genting Bet players can read previews of major sporting events in a Blog. The blog articles include detailed form analysis of events in football, horse racing and other sports when the event justifies coverage. The previews quote odds for a number of outcomes which are linked to the relevant betting markets. The amount of detail makes this feature one of the selling points of the Genting Bet sportsbook. The Blog page also displays Quick Links to the main sporting events of the day, football coupons and an A-Z list of the betting sports on the site.
Bettors have access to comprehensive betting rules which are part of the customer support package. The rules are displayed by sport and there are also general rules. Most of the potential issues are covered in the rules but if further guidance is required customers can contact support staff by email and phone. Live Help is available for 24 hours each day including public holidays which makes the Genting Bet customer support service one of the best in the industry.
The Genting Bet product range for mobile users features a casino and live casino, slots, virtuals and sports betting. The site also has a link to the locations of the group’s physical casinos in the UK. There are 42 premises in towns and cities.
The main sports page displays Quick links to the main betting events of the day which are generally related to football and horse racing. Football coupons list the odds for the biggest leagues of the day. The A-Z list features about 30 sports in alphabetical order. In addition to the regular sports, customers can bet on Politics, TV and Entertainment and Awards. The biggest betting sports in terms of bets placed and turnover are football, horse racing and tennis and here is information about the bets.
Horse racing is still a popular betting sport in the UK despite the growth of sports betting by cash in betting offices and online. ‘Next Horse Races’ is the first option on the Quick Links menu. Customers can bet on meetings in Britain and Ireland and there are odds for racing the following day. Genting bet has betting markets for future races which are displayed by date. The site features ante-post betting for races at the Cheltenham Festival and Royal Ascot and individual races such as the Grand National over jumps and the five Classics on the Flat. Genting Bet offers Best Odds Guaranteed on all meetings in the UK and Ireland.
Football is the biggest betting sport and the Premier League in England and Champions League generate the most betting. At the time of writing in January 2020 there were no fixtures in either competition and the major matches of the day were qualifiers for Euro 2020. Genting Bet displays the match odds for each fixture with a link to additional markets of which there are about 50 in total. The football betting options appear under the headings of handicaps, goals, half, goal time, cards, corners and team. Bets in some markets can be cashed out before the final outcome is known. Genting Bet also offers ante-post betting on domestic leagues and Cups in Europe and international tournaments including the European Championship finals, World Cup, Copa America and Africa Cup of Nations.
Tennis is a global sport and popular with gamblers in the UK, the rest of Europe and other parts of the world. Genting Bet offers betting on ATP and WTA matches, Challenger events and ITF tournaments. The two-way match result market is displayed with a link to about 25 related markets. These tennis betting options appear under the headings of match, totals and handicaps. The site also features ante-post betting for the upcoming Grand Slam tournaments.
At the time of writing Genting Bet did not offer any odds for matches and tournaments in Esports. This is one of the growth areas and some competitors provide full coverage.
The following sports are covered with virtual betting: football, horse racing, greyhounds and cycling. There are animated events 24 hours a day and Genting bet settles winning bets immediately.
The Genting Bet Cheltenham Festival service features ante post betting on the winner of the championship races at the meeting. The operator will provide a comprehensive betting service on each day of the meeting. Customers will benefit from the Non-Runner/No Bet concession and the Best Odds Guaranteed promise. The Cheltenham festival is the biggest racing occasion of the year for betting and Genting Bet covers the 28 races over four days.
Genting Bet offers a full range of betting markets based on Politics in the UK and the Presidential Election in the United States. There is a growing amount of betting interest because of the political situation in each country. At the time of writing the Brexit issue in the UK was creating plenty of betting interest amongst recreational gamblers and political experts.
Customers with Genting Bet can place wagers on the outright winner of the following TV programmes:
·Celebrity X Factor
·Strictly Come Dancing
·BBC Sports Personality of the Year.
The odds for reality shows are update after each round. The SPOTY betting is subject to change as potential contenders produce something that makes them worth of consideration for the award.
Genting Bet’s original core product was a casino. The full product range now includes casino games, a live casino, poker and slots, in addition to sports betting. There is no dedicated app for each product but a fully functional mobile service that integrates each gaming category. There are no mobile-specific welcome offers or ongoing promotions. Mobile customers can claim the standard welcome bonus and dynamic offers for current players. The full service apps can be installed on n Android and iOS devices. The app is easy to navigate which means a sports betting market or casino table game or slot can be located quickly using a few taps.
Genting Bet allows customers to deposit and withdraw funds using credit and debit cards but there are no other online banking options. Customers can deposit funds at one of the group’s UK casinos and in all cases deposits are secure. There are no fees and payments are immediate. The minim deposit using credit or debit cards is £10. Customers who deposit funds at a casino are subject to a minimum transaction of £50. Withdrawals using credit and debit cards are free but subject to standard delays.
Desktop computer and mobile app users have access to a comprehensive customer support service. Genting Bet can be contacted by email, telephone call back and Live Chat. The Genting bet contact number appears on the site so all users can refer to this information when looking to discuss issues with the operator. The Genting Bet customer support facility is open 4 hours a day on every day of the year. There is no sports betting Help or FAQ facility but these should be added to the site in the fullness of time. Genting Bet is committed to responsible gambling by providing control measures and banner links to support bodies.
The Genting Bet site is owned and operated by Genting Malta Limited. This company is incorporated in Malta. The service is also licensed and regulated by the UK Gambling Commission, which is one of the most trusted regulatory bodies in the industry. The company is also licensed and regulated by the Malta Gaming Authority. The sportsbook platform is supplied by FSB Technology (UK) Ltd., which provides the latest technology for safe and secure operations in the online bookmaking industry.
Genting Bet has brought together the gaming software expertise of FSB Technology and the experience in gaming from over 50 years operating casinos in the UK. The branding is familiar to casino players and there is information about the locations on the site. The operator has a good mix of experience in online and land based gaming operations and that has created a positive sports betting experience. There are some limitations such as an average in-play interface and the lack of dynamic promotions for current players. If there are improvements in these areas Genting Bet will offer a sports betting service that is one of the best outside of the trusted UK brands.
The positives outweigh the negatives and Genting Bet offers a decent service despite being relatively new to the industry. The pre-match user interface works well, there is live betting on many events, the customer service department is open all around the clock and the betting environment is safe and secure. There is some work to be done but Genting Bet is a perfectly decent destination for sports betting.
Here is a selection of the most Frequently Asked Questions about GentingBet:
There is no live steaming of sports events on the Genting Bet app.
Genting Bet does not offer an acca insurance promotion.
New customers with Genting Bet can claim a £10 insurance bet.