Casumo launched an online casino product in 2012 but the site did not feature a sportsbook in the early days. A partnership between Casumo and the Kambi Group facilitated the addition of sports betting in 2018. The affiliation combined the casino gaming expertise at Casumo and the sports betting experience at Kambi.
The Casumo sportsbook and casino are licensed and regulated by the Malta Gaming Authority. Customers in the UK fall under the licence and regulations of the UK Gambling Commission (UKGC). The service is available on the following platforms: PC, mobile and tablet. Casumo are betting partners with Reading Football Club, who play in the Championship which is the second level of English football after the Premier League.
Currently, Casumo are not offering a Sports welcome offer. There is, however, a sign up offer for new Casino users, as well as plenty of great betting features.
Casumo is a relatively new sportsbook so the operator has not invested in any current betting offers for existing customers. The operator is competing in the UK market and all the major brands offer new customers free bets and bonuses. It is rare for a bookmaker not to cater for current players with bonuses.
In 2018 the sportsbook was an add-on to the casino which had been offering casino games for six years. The Kambi Group provided the sportsbook operation and their experience may have established that offering dynamic promotions was not to do at the start of the life of the sportsbook. Most Kambi brands do have ongoing promotions for current players so Casumo may add some offers in the future.
The Casumo sports app is fully functional and offers mobile customers a full sports betting and account management service. There is also a distinct casino app which features a comprehensive range of casino games. The Casumo mobile product is available on the following platforms:
There is a dedicated mobile app for iOS smartphones and tablets. The app can be downloaded from the iTunes Store and the process is quick and easy. The iOS app is well laid out and navigation is intuitive. The mobile service features a full range of pre-match, live and ante-post markets across 35 sports categories. Users of iOS devices are not eligible for any specific bonus.
The Android app is intuitive and well-designed. In fact, the branding quality of the PC version is replicated on the smaller screen. Users can navigate to their chosen market with a minimum of taps. There is no downloadable app for Android but the website can be installed on the platform as long as the browser is mobile-optimised. Casumo does not offer any Android-specific bonuses. The Casumo mobile website can be installed on the latest Android phones.
The website can be installed on mobile phones when the browser has been optimised. The mobile website replicates the service that can be read using desktop computers. The mobile website incorporates all the sports betting services that can be accessed on the site. All the content on the sports betting site is available on the Casumo mobile website. The mobile app is compatible with the latest Android and iOS technology.
Casumo is a traditional fixed odds bookmaker and not a betting exchange or spread betting company. The app offers a range of sports bets and special markets. Mobile users have access to the following betting services:
The Casumo sportsbook offers the cash out option. However, the facility is only available on selected markets and an icon indicates its availability. Customers can cash out bets in all the main football and tennis markets. A pre-match bet and a bet placed earlier in a live event can be cashed out with Casumo. The bettor can choose to fully or partially an open bet before the final outcome is known. Cash out betting takes advantage of the market when a match develops in line with a bet. Conversely, cash out limits the liability when a match progresses against the bet. The cash out value depends on the original bet and the odds when cash out is activated. When a betting market is suspended, customers are not able to cash out bets.
The Casumo version of pulse betting is known as Instant Betting. It involves backing outcomes in short term markets which take place often over the course of a match. During a live tennis match, bettors can place wagers on the winner of the next point. Instant betting is available when outcomes repeat and customers can place bets and move on to the next opportunity. Casumo settles short term bets immediately which means customers have updated account balances.
Casumo does not offer live streaming of any sport. Bookmakers such as bet365 and Betfair live stream football, tennis, horse racing and other sports. Casumo does not offer a horse racing betting service so there is no competitive disadvantage due the lack of racing streams. There is no live animation of the action during a live betting event.
‘Live’ is the first option on the sports categories menu on the Casumo Home Page. The current and upcoming live events are displayed on the live betting page. At the time of writing there were live events for football, tennis, basketball and several minor sports. The live betting interface displays a limit amount of live data for each events and little more than the score. Betting is suspended like a significant incident which has an impact on the final outcome. The markets soon reappears with updated odds so live betting can continue. When a market has been taken down, customers cannot cash out any bets on that market.
Casumo offers a Bet Builder facility which allows customers to create personalised bets. The betting markets are displayed and bettors select the option. As the bet builds the accumulated odds are displayed on the betting slip. The multiple bets cannot be created in the regular betting because the outcomes are related. Casumo adjusts the offer to take into account outcomes that are linked. The match winner and team to score first double is not settled at the regular odds because one outcome has a direct bearing on the other.
Customers with Casumo can create accumulators by selecting outcomes from markets across all the betting sports. Unlike some competitors in the UK, Casumo does not have consolations from one leg not winning or accas boosts from winning bets. Customers with Casumo can create accas with four up to about 20 legs, when the payout limits may have been reached. As more outcomes are selected, the betting slip shows the options for singles, accumulators and system bets.
The Casumo sportsbook has betting markets for 35 sports on a horizontal menu. There are regular sports categories and special markets. Here is some information about the most bet on sports at Casumo:
The Casumo range of football markets comes from 80 countries and 200 domestic leagues. The English Premier League attracts most bets and turnover. In addition to the full time result and number of goals, customers with Casumo can bet in the following markets:
Numerically, Casumo’s Premier League package of markets is one of the best in the industry. The betting margins are about average for the three way match result after 90 minutes.
Casumo does not offer a horse racing betting market, despite operating in UK where racing is still the core sport in offline retail outlets. If the operator are looking to gain market share in the UK, a competitive horse racing service would help.
Casumo publishes tennis betting for the ATP and WTA tours and Challenger tournaments. The site also has odds for international team tournaments, such as the Davis Cup and fed Cup. Matches have up to 50 betting options and the categories include match, game, set and point. Customers can bet on the winner of each point in Instant Betting and the short term bets are settled immediately. The Selected Markets section displays the most popular options. Tennis is rare in that there are more in-play bets placed with Casumo than pre-match bets. The operator also offers ante-post betting on upcoming Grand Slam tournaments, including the Wimbledon tennis championships in England.
Casumo offers betting markets for matches in American Football, ice hockey, basketball and baseball. The most popular bets across the four sports are Moneyline (match winner), spread (handicap) and totals. Each sport has a regular season and post season for the play-offs which are popular for betting with Casumo. The Superbowl match in the NFL attracts the most bets of any US sports event.
Customers with Casumo can bet on matches and tournaments from around the world. Betting on computer gaming is a growth area and Casumo offers one of the best Esports betting services, including current matches and upcoming tournaments.
In addition to the regular sports, customers with Casumo can place wagers on Chess, Politics and TV & Novelty. The site also features ante-post markets for events at the Summer and Winter Olympic Games.
The core gaming product with Casumo was the casino which was launched online in 2012 and there is now a mobile casino and live casino app. The Casumo mobile casino features over 1500 games and slots. Mobile customers can claim the casino welcome bonus which consists of 20 free spins on Starburst and a 100% match bonus for up to £300. The Casumo casino website is mobile-optimised which means the site can be installed on mobile devices but there is also a downloadable app.
Customers with Casumo can transfer funds using e-Wallets, prepaid cards and debit and credit cards. Customers in the UK will not be allowed to make credit card deposits from August 2022. Deposits are immediate and free of charge and withdrawals are subject to delays of 2 to 5 days depending on the method. The minimum deposit and withdrawal is £10 and the maximum values are not fixed. Here is a summary of the deposit methods with Casumo:
The best way to contact Casumo is through the Live Chat facility. The connection takes no time at all and the service is open 24 hours a day and 7 days a week. Casumo also offers email support but there is no support phone number. Customers get replies to emails in less than one working day. They can contact the operator by postal address. The site also features a detailed FAQ section which provides answers to many common questions. There is also a comprehensive Glossary of terms. Casumo is registered with support bodies in the UK that offer help and advice for problem gamblers. The site complies with regulations for customer care set by the UKGC.
The Casumo website is fully encrypted which means the betting environment is safe and personal details are secure. Each account has Username and Password protection. Customers must pass an identification check before being able to discuss sensitive account and betting information.
The Casumo casino was launched in 2018 and the company added a sports betting service in 2018. Customers can set controls and limits on gambling. The emphasis is on fun and responsible gambling. The website and mobile app have won industry awards. Casumo has a social media presence thanks to active accounts on Facebook and Linkedin.
Casumo provides customers with a positive betting experience with no major flaws or absent features, except live streaming. However, the odds do not offer exceptional value and the live betting interface has room for improvement. There is no sportsbook welcome offer or ongoing promotions for existing customers. It took some time for the casino to become established and the partnership with the Kambi Group could see Casumo progress and develop into a decent sportsbook with a comprehensive range of pre-match, in-play and ante-post markets.